Dental Front Desk Coordinator
Location: Chattanooga, TN
Employment Type: Full-Time
Position Overview
An established pediatric dental practice in Chattanooga, TN is seeking a Dental Front Desk Coordinator to support the daily administrative operations of a busy clinical environment.
The Front Desk Coordinator plays a central role in creating a welcoming experience for children and families while helping maintain an organized and efficient schedule. As the first point of contact for patients, this position helps ensure the practice runs smoothly by coordinating appointments, managing patient communication, and supporting the overall flow of the office.
The ideal candidate is organized, professional, and comfortable working in a fast-paced pediatric setting where teamwork and patient experience are priorities.
Key Responsibilities
Front Office Operations
- Manage daily patient scheduling and appointment coordination
- Oversee patient check-in and check-out processes
- Maintain organized front desk systems and patient documentation
- Answer phones and assist patients with scheduling and general questions
Patient Experience
- Create a welcoming and supportive environment for children and families
- Ensure patients and parents receive clear communication regarding appointments and office procedures
- Address scheduling concerns and assist with patient inquiries professionally
Clinical Team Coordination
- Coordinate scheduling between the front office and clinical team to maintain efficient patient flow
- Communicate with providers and clinical staff regarding schedule adjustments
- Help ensure the daily schedule supports smooth practice operations
Administrative & Insurance Processes
- Verify patient insurance and update patient records
- Assist with billing coordination and patient documentation
- Ensure front office processes follow office policies and procedures
Qualifications
- 1–3+ years of dental front desk or dental administrative experience
- Experience working in a dental or healthcare practice preferred
- Strong communication and customer service skills
- Ability to stay organized in a fast-paced office environment
- Familiarity with dental scheduling systems and insurance verification processes is preferred
What We Offer
- Competitive hourly pay based on experience
- Full-time weekday schedule
- Opportunity to work with a well-established pediatric dental team
- A supportive and collaborative office environment
If you enjoy helping patients feel welcomed and keeping a dental office organized and running smoothly, we’d love to hear from you.
👉 Apply today to start the conversation.